Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever pr oblems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.
If you would like to cancel your order of purchase, please send us an email(firstname.lastname@example.org) with your order number and we’ll process your request.
Every order comes with a 30 day satisfaction guarantee. If your not happy with your purchase, we'll do just about anything to make it right. If it's been 30 days since you purchased, unfortunately refunds are no longer applicable. *If, by our mistake, the incorrect item or size is shipped and your order is not 100% complete, then we will pay for all of the exchange costs incurred by our error, and apologize for the inconvenience. Please contact with xdghome Customer Service by email(email@example.com) Return / Refund Policy
For returns/refunds please send us an email(firstname.lastname@example.org) with your order number and we’ll process your request. Once our customer service team approves your request, please re-package the products and ship them back to us.
xdghome cannot be held responsible for returned items getting lost during transit. We advise customers who who return their purchase to pay for insurance and tracking to guarantee it reaches our destination safely.
All Exchanges and Returns should be addressed to us at:
contacts: Leo Fu Address:1355 S PARKSIDE PLACE.ONTARIO. CA
Please allow up to 72 hours for your refund to process once the returned product is received by our warehouse. Your bank statement will reflect a change within 2-10 business days. Any refund will be returned to your credit card in the original path.
At the holiday season November and December please switch to DHL Express shipping to avoid any delay. By the way we will launch SHIP FROM USA SOON for US orders.
Please contact with Myphotowears Customer Service by email(email@example.com) to get return address in a necessary condition.